Energy Performance Certificates should make it clear that energy efficiency pays

30 June 2011: Consumer Focus research found that consumers pay little attention to the EPCs when they move house. It found that EPCs give consumers no real sense of how the ratings translate into financial benefits or how to compare running costs between properties. Consumers are put off by technical language, would prefer more concise information and are confused by two separate ratings on the property for energy efficiency and environmental impact.

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